In this case you entered a correct license key, yet it is not valid for the product or the product version that you have installed. The entered key is 'not valid for this product', or 'matches a prior/an updated product version'. The safest way to enter the key is to copy-and-paste it from your license e-mail. 'The entered key is not a valid license key.' Please check the entered key for typing errors. The displayed License Error dialog offers information, correspondingly: There are a few different reasons why a license key may not be accepted. This dialog should show a serial number and the purchased product version. You can verify the activation by comparing the information given in your purchase email with the information shown in the Audials options: In the product's main window, bottom right, click Options > General. Please consider updating if you are interested in the novel features and enhancements of the new version.ħ. You can continue to use your current version even after the release of a new version. Please note that there is no compulsion to purchase these updates. You can also request these offers from our free email support. But we do offer our customers an attractive discount, usually communicated through newsletters. That is why such version updates come with a cost.

These new features are developed by a large team of developers over many, many months. Non-free updates include completely new features and functions. version 2020.1, can be downloaded and activated with the customer's old license key received when purchasing Audials One 2020.0. the first digit in the version number) are for free and can be downloaded here.Įxample: For a customer who bought Audials One version 2020.0, all updates within the series 2020.x.x.x are for free.

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